Kfc - VESTAL

Even tho they were super busy the service was great and so was the food

The employee janai was greatI'd she's not a manager she should be customer service is great I loved her attitude

Amazing food was good plus the girl that works their was amazing well mannered n respectful

Me and my family are 100 dis satisfied with the rgm named moin at this facility the other staff was pleasant but moin charged us for stuff that we didn't get and was refusing to give money back offering up more food in return instead of the money backfor the food that wasnt received I have ran kitchens I even worked fast food I hate to say it but I see this location going downhill and fast if there leader doesn't get the training he needs if someone from the corporate office can reach out to me thatwould be amazing

Absolutely rude. I ordered online and asked for bbq and honey mustard. I realized only bbq was in the bag but there was no one up front and it wasn't a big deal, so I was just going to leave without it. Got to the car and checked my order again because itfelt light. Was missing the biscuits. Went back in and waited patiently and told them I was missing the biscuits and honeymustard. Girl goes back to the kitchen Girl, she says shes missing the biscuits Guy In the grill, did you check the bag? Girl,nope, I don't feel like arguing because ya know the customer is always right. Said with an attitude. And starts laughing Me, Ican go get my bag of you'd like to check it Girl. Oh no, that's fine , I believe you. And then still didn't give me the honeymustard. This was my first time ever going to this one