The Artisan - Village of Lynbrook

This place is awful. The staff here does not know what they are doing. The counter girl makes it appear that she is doing you a favor by serving you and taking an order. They couldn 't make something the way needed because of dietary restriction and would give you a substitution without a quote upcharge of $2. When got to sit down to eat the fries were burnt, the quote Chilli nachos had nothing of what the menu said was on them. And the best was when calling to state the issue they stated that we were bothering them. If I didn 't have to give 1 star to put in a review they wouldn 't have gotten that one. Returned the food. Disservice calling this a restaurant and the employees qouldnt even last working in the kitchen at Rikers Island. Sorry Rikers. DONT GO AND WASTE MONEY.

DO NOT GO HERE!! this restaurant takes a ridiculously long amount of time to prepare their simplistic food. we only ordered two burgers, a hotdog and fries and they took about 40 minutes to prepare our food. they even forget almost all the ingredients on my burger. it was supposed to have cheese, lettuce, mushrooms, tomato, avocado, and a pretzel bun. it was called the vegan artisan on their menu. they forgot half the ingredients and the bun. and when they were confronted about most of the toppings not being being there we were told they didn’t have them... AFTER THE FACT THAT WE GOT OUR FOOD.

This review is Longggg Overdue. I first went to this restaurant early this year.and the customer service was so good!!! I had a great conversation with the guy at taking my order (I forgot his name). very friendly and inviting staff. Now I order from uber eats and although the food may take some time because everything is made to order. The food is bussing!! its sooo good. Nothing ever disappoints. Its the type of comfort food that makes you feel warm and fuzzy inside. 10/10 recommend.

The place and presentation is very pleasant, shakes and burgers delicious, the only reason why it’s getting a 4 stars is that I waited for 15 min for a shake and 30min for my burger while I was the only customer there at the time.

I went and got tested after I left this place I thought I lost my sense of taste. Ordered a cheesesteak what i received was a 4lb brown box w waffle fries and a Diet Coke The massive sandwich was a mess that fell apart it, I had to eat with a fork, it was greasy and overload with meat with little peppers and onions Overloaded sandwich is great if it had flavor, as said the bland hard roll fell apart and it was a complete mess I tried my best but wound up throwing it away as it was not worthy of eating This place at a called the Artisan you have some of the beat bread makers in the country 45 minutes away find one and make a deal. Was so looking forward this my first time but when my Diet Coke had more flavor than the food it's time to make some changes On a good note it's was only $12.50 so if not critical then this place is a deal