Subway - Village of Massena

The subway corporation has blocked consumers from speaking to anyone about how good or how bad service is. The corporation takes things away without asking us if it's ok. And it doesn't stop there.

Sometimes it's a nice place, last night not so good. Every table was dirty, the employees were talking, yelling, eating, and socializing. They messed up on orders and got customers frustrated. I also would prefer if they didnt talk over my food while they made it, but eating and not washing hands, absolutely not health code acceptable. The other massena one is cleaner but does the same, eating, talking, your there for customers, socializing should be when your cleaning,stocking and prepping. I love eating sub way, but I do not care for these 2 places.??

I’ve been coming to this location for 6 years now and found out they let there the best employee go, will not be returning. Service is not enjoyable in the afternoon always rude staff which is why I would only come when the new guy was there, store is always filthy until 4pm. Hopefully they get someone like that guy again.

Friendly atmosphere with the best service. Hands down best Subway in the area.

Friendly atmosphere with the best service. Hands down best Subway in the area.