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Contribuisci feedbackROACHES!!! I killed live ones. Dead ones everywhere. Microwave was broken and unplugged (wouldn't have used..roaches). Refrigerator was unplugged. Wouldn't have used. Mold on toilet tissue. Even the bar of soap had mold on it when I opened the packaging. Room had a very distinct odor when I went in. Couldn't even get a refund. DONT GO!!!
Waking up at 1230 n seeing bed bugs in my bed, very nasty.Went to the front desk and she we was more concerned about checking to see if I get my $50 deposit back then the bed bugs. Wasn't offered a refund, I just left and never will use that hotel again.
I really like to give places the benefit of the doubt but this place that would be a step up. I booked through a third party. Check in was fine I didn’t like the fact that peoples copy of their ID’s was just left on the counter for anyone to just walk up and take a picture of. So beware of this. Don’t let them tell you that the pictures on display is of those who are banned from the property clearly I’m not talking about those. I stepped in the room and was meet with a horrible smell and roaches. I immediately turned around and went to go check out but as I was walking out the door was not secured it just opened with me just pulling on it. I checked out got my deposit back but now the hotel won’t refund me the money I paid for the 2 nights. Don’t stay at this hotel ever. It needs new management and staff
Avoid this place like the plague. Bed bugs, body fluids on our tub (I'm being polite), tons of garbage, even rotting food, under the beds. Visibly stained towels and washcloths. If it was not 4am and I could not physically keep my eyes open I would have found another hotel. The young lady at the front desk, Alicia, could not care a bit about what we experienced. The gentleman behind us in line had just checked in and found bed bugs in his room and they refused to refund his money. This is a Department of Health issue for sure.
Overall the the service was good, we found stains on the bedsheets burn holes in the bedsheets. There was hair on the bed, cigarette buds in the room and it was just nasty not worth it. There was also a $50 deposit fee that was not mentioned over the phone.