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Contribuisci feedbackConsistent food, great views of the city and good service. Genuinely happy to see you, looking to accommodate.
Service was good but my $70 medium rare rib eye was overcooked. Waiter immediately told the manager who came over and noted the overcooked meat but did absolutely nothing about it. Thought maybe they would at least cover a dessert or something. Will not be going back. Bad job by the manager.
This was my first time at a Ruth 's Chris, so here is my brutally honest opinion based on how it went: Pros: arrived 15 min late, however were seated almost instantly food quality is decent meat cooked to preference quiet ambiance Cons: staff was uncomfortably overattentive for the wrong reasons staff felt like they were all hiding a secret the secret was a classic trick: fast in, slow out (be prepared to be forgotten when you want the check, seen million of times there was a floor guy with glasses in a suit who kept hovering our table and looking at wine bottles on the wall the same dude (manager? kept asking us in a frantic tone if everything was to expectation like we insulted him, a bit much food quality was decent but honestly the meat tasted prefrozen or like off in texture, just not what you expect for the price paid at all (been to plenty of non chain nyc steakhouses that stomp this place for equal price or not much more mashed potatoes are solid but also nothing to write home about, don 't taste super fresh overall feeling that they were understaffed and out of sync We were placed in mostly empty room that was huge and would only see our waitress one every blue moon. Theres room for a lot of improvement but the effort is there. No one wants to be in a tryhard classy setting when it 's all a facade. Act the part and stop helicoptering your customers, it 's quite strange. We are human not specimens to be studied, we know y 'all are worried people are catching onto the song and dance to hide the fact their money isn 't going to mean much at Ruth 's. I write this to help this chain because I 'm not blaming anyone in particular, just telling it how it was and it was weird! I won 't be coming back because it wasn 't great paying so much to see the classic fast in, slow out trick being pulled so predictably from the start (everyone acting so overly zealous and attentive until you need the check the wait was almost 30 minutes hostage style . We especially knew we were screwed when the waitress walked away and said take your time . Anyway, good luck to this place, seems you have a lot of good intentions that are terribly misguided and the failure to close out tables is disappointing after what your customers pay. If people have had a similar experience, i only hope this review serves as constructive criticism for the better!
Thank you Danny and Greg for such a great experience at bar! Praises to the chef last night who cooked our steaks one Medium Rare and one Medium Well! We shared an 11 oz filet Everything was excellent! My friends know that I rarely give anything an excellent except my man!
Came here for a late lunch to celebrate getting through NYCC weekend. Staff was friendly, and accommodating. Our waiter had a sense of humor and was very knowledgeable on the history of the restaurant. For my entrée I got the 16oz Ribeye med rare Pittsburgh style. This is the first time I 've tried a steak in this style. It was cooked exactly as asked. The steak was good, but I would probably not order this style again. For our sides we got the Mac Cheese and Garlic Mashed Potatoes. The Mac Cheese is cavatappi pasta with a white cheddar sauce, traditionally it also comes with lobster but we passed on this option. The white cheddar sauce was a bit more runny than I would have expected, and lacked flavor. The Garlic Mashed Potatoes are described on the menu as Smooth and Creamy , but I would argue that they were not very creamy at all and could have used some butter. The garlic wasn 't to overpowering, so overall the potatoes were enjoyable. Even though the food was enjoyable and I had a good experience, I would not personally say it was enough to justify the cost when compared to other offerings.