Kfc - Welland

Worst kfc ive ever been in. Just ordered mashed potato and gravy. Took 15 mins and then they tell me they don’t carry it anymore and then took 10 more minutes to refund

Thank you to the Oner of KFC, on Ontario rd. Welland He personally brought my order to fix the issue.Thank

Older guy gave me my food, he was nice but this was the worse thing i have ever eaten. I got a chicken sandwich and it was hard as a rock, i'm not exaggerating, only reason i'm not going back in there right now for a refund is because they are closed, this was the worse thing i have ever taken a bite from, I came nowhere close to fishing it as I didn't feel safe doing so.

Terrible location, I went in to eat hoping to sit down but the majority of the seating are dirty or have spills or grease.The chicken itself is overcooked and then soaked in oil, the food quality itself is sketchy and risky to consume as if left for a long time and refried. The breading doesnt cling to the chicken and it seems a lot of the meals are just made lazy.I've worked in the food industry for over 13 years now and this only happens for two reasons. The workers are lazy and honestly for minimum wage and in a greasy place I get it, they dont want too put forth that effort. OR the management is lazy and lacking and dont properly set good examples. I have worked in fastfood places before and a good management to help the team and show how its done can make or break a location.Go to popeyes instead, for the same price you can get better quality chicken and fries.Truly sad as I used to love KFC in the previous city i lived in but it seems this location is just a waste of space.

I dunno if it was just me, but the food isn't what I remember. Had no taste.Staff was good.