Duke Of Wellington - Wellingborough

Made the mistake of booking for an evening meal when the most awful band were playing. May I suggest you put the band in a room so the rest of us dont have to hear it, it truly was so loud we couldnt even have a conversation. It was truly horrific. Sounded like a strangled cat. We cut our meal short and headed home. Would definitely come again but not when that noise is on.

I am writing to express my disappointment and frustration with the service I experienced at The Duke of Wellington during my recent visit for my birthday celebration. Despite being a regular patron, the experience was far from satisfactory. Upon arrival, my family and I were subjected to a lengthy wait before being seated in what I can only describe as an unpleasant atmosphere. To make matters worse, the language used by some staff members was inappropriate and unprofessional, particularly from a male employee. Once seated, the service was slow and inefficient, prompting me to personally address my concerns at the bar. Despite voicing my dissatisfaction, there seemed to be a lack of interest from management in resolving the issues at hand. This level of disregard for customer satisfaction is unacceptable and reflects poorly on the professionalism of your establishment. Furthermore, I am deeply disappointed by the lack of response from management following my complaint. It has been weeks since the incident, and yet, I have not received any communication regarding the outcome of my complaint or any efforts to rectify the situation. This demonstrates a complete disregard for customer feedback and reflects poorly on the management's commitment to customer service. As a result of this experience, I am compelled to share my dissatisfaction with others and advise against patronizing The Duke of Wellington. It is evident that the venue and its management are not equipped to provide a satisfactory experience for their customers, and I have no intention of returning. I urge you to take this feedback seriously and address the issues raised to prevent similar incidents from occurring in the future. Customer satisfaction should be a priority for any establishment, and it is disappointing to see such a lack of concern from The Duke of Wellington

It’s lovely building a great village with some friendly staff and they’re busy spending money on refurbing the rear patio area. it’ll be great in the summer however if you like real ale they only sell Greene King. I don’t support Chinese owned breweries so I’m afraid it’s a no from me. I suppose if I want some food and wine or lemonade one lunch I’ll try it.

Sunday lunch was delicious. Amazing portions. Very well trained staff. Also a take away option for our daughter and she was very pleased with her roast beef. We are back in the area in the summer so we will be back.

We celebrated a milestone birthday and the experience was seamless from start to finish. We booked the snug for 10 people. A large display was accommodated for without fuss, and our supplier (Balloonfully yours- highly recommend) was able to set up the display a few hours in advance. We were asked to preorder, so as you’d expect the food was served in a timely manner, and all correct. The food was lovely (we have come to the Duke often, and never had a bad meal), portions were decent, everyone was full. The service was brilliant . Our waitress checked on us periodically. The birthday cake came out with about 5 or so waitresses singing Happy Birthday to my husband This is the 2nd time we’ve celebrated in the snug for a special occasion, with both sides of the family now, and both times we’ve not been disappointed. I actually originally booked for a different restaurant nearby as like I said we come to the Duke every so often. But the other restaurant couldn’t guarantee an area (and I wanted to put up a display), advised I could book a room for a fee. However at the Duke, all wishes accommodated for, no extra fee, no stress, great food and service, which is all you can ask for a very special celebration for a very special person.