Black Duck On Sunset - West Cape May

We understand restaurants can have “off” days and we always give it a second and sometimes third shot but not this time. My husband and I have been to many of the restaurants in Cape May, Wildwood, Stone Harbor and surrounding areas. We eat out 3 times a week. We have our favorites (Primal, Grana, Exit Zero, Lucky Bones and all Kara Group restaurants). We decided to try something new so I went to social media and decided to try The Black Duck on Sunset. It was the one of the few restaurants that still had availability last night (now I know why). Our waitress was super nice (I was told she was the manager). For appetizers, my husband ordered the Blue Crab spring rolls and I had the arugula salad. Both were very good. For dinner, I ordered the lamb chops and my husband had the duck. We both asked for our meat to be medium-rare. When the plates arrived, the duck was well done. My lamb had two chops medium and one chop well done. We asked the waitress if we could have the meat as requested. She took the duck back and asked me what I wanted her to do with the one over-cooked lamb chop. Maybe bring me another? She put it on a small plate and left. She returned with the duck which was now medium-rare. All good. She also returned with the lamb chop stating they were out of lamb so what did I want her to do with the over-cooked lamb chop. I guess just leave it here since there is no other option! The food is not necessarily the reason we will not be back. The rooms are small and a man entered our dining area with a cup of coffee in hand and pulled up a chair at the table across from us to chat with these customers. The prices are expensive and the staff as well as customers were dressed nice. This man had on jeans and a t-shirt and was obnoxiously loud. He was sloppy. He then pulled out his phone and started talking to someone while on speaker. This went on for about 8 minutes. It was rude and distracting. He was at this table for about 15 minutes. The next customers came in and he went over to them and did the same thing. I asked the waitress who the owner was and she indicated it was this man along with his daughter, who was made aware of our food issue earlier. Not once did either of them come over to our table to apologize or offer something for the mistake (specifically since the lamb did not get resolved). Instead, he was working the room to his regular customers. I can’t even put into words the scene in this room as we felt we were in a loud coffee shop instead of a nice restaurant. The customers behind us were annoyed as well. Also noted was their website has inaccurate prices. It states the lamb chops are $52 when we were charged $56. While the food may be good, the owners do not know the proper way to run a business. Truly disappointing.

Service was awesome. Food was excellent. We would go again! Parking: Went in off season. Parking not a problem

Very beautiful restaurant with excellent food. The staff was extremely kind, as well. Cannot wait to go back!

Very beautiful restaurant with excellent food. The staff was extremely kind, as well. Cannot wait to go back!

Very beautiful restaurant with excellent food. The staff was extremely kind, as well. Cannot wait to go back!