Dunkin' - West Haven

Any time I come here it’s the worst customer service. The employees(mainly morning/afternoon staff) treat it like a frat house..yelling, playing around, and almost purposely take forever to make your order. They literally threw my bag of food to each other jokingly the other day and dropped it causing them to tell me to wait another 5 minutes and make a whole new order. All I got for an apology was the girl at the window laughing at the situation thinking I’d find it funny as well. Mind you I’ve never shown or displayed any annoyance to them cause I wanna give people the benefit of doubt. Only reason I continue to go here is because they make everything correct but yeah i don’t know who the manager is but do better hiring at this location.

In this area they are not like us! They open at 5, but here 5 is not 5?, might be 6????????

Listen man … idek what to say lmfaoo. just pick another place. i hate how the ovens be off at 1 pm. Man YOU KNOW u just don’t want to make food stop talking junk about other people man, that is just foul.

Really bad. they could not even make a toast and if we donuts have ordered, instead it took forever to put together 6 donuts and 3 drinks. Maybe tomorrow they have a better customer service. very disappointed.

Literally 37 minutes for me through the tour and I was third in the line