Wagamama - West Lothian

The ramen I ordered was served cold, so I had to send it back and wait 30 minutes for a new meal. However, by the time it arrived, most of the taste had gone. I had to ask for the bill three times and waited an additional 20 minutes, despite the restaurant not being busy. I was disappointed because I have had a good meal here before, but unfortunately, this time was not the same.

Wagamama Livingston. The staff, especially Daria and Euan, were extremely knowledgeable about the menu and offered great recommendations for new dishes. The service was fast and friendly.

I went to this restaurant for the first time with my sister, and we were both blown away. The staff were extremely kind and explained everything well, and our order came quickly. The food was amazing. I tried the pulled pork gyoza as a side, and it had a unique taste that I wasn't expecting, but it was delicious. I also had the tropical juice, which had some bits in it, but I didn't mind. My sister and I shared a hot katsu curry, which was just the right portion size for us. It was spicy, but not too overwhelming. My sister ordered the tama squid, which was crispy and tasty, even though she's not a big fan of seafood. She also had an iced coffee, but needed to add sugar to enjoy it. Overall, it was a fantastic dining experience that we will definitely be returning to.

Having been a huge Wagamama’s fan, was very disappointed in my recent experience. Service was slow but for me the real disappointment was the very poor quality food. Chilli Squid starter was pretty bland the Chicken Katsu curry was awful quality of the chicken was nasty and to the point where I left part of my meal which was a first at this chain. The accompanying salad was also pretty underwhelming. I had a similar experience in this chain’s Belfast restaurant recently which I put down to a one off but seems the quality and standards have dropped as significantly as the prices have risen. Probably will be my last visit which is a shame.

Appalling customer service from the “management” Long wait. Starter arrived cold. They did replace however it was half way through my main dish, so I had the choice of letting it go cold again or stop eating my main meal to allow it to go cold whilst I ate my starter…i was lucky to get a main, my partners dinner was completely forgotten about. He left hungry as we didn’t have time to wait any longer. I would not recommend and we definitely won’t be back.