Immagini
ContribuisciPrenota ora
Recensioni
Contribuisci feedbackI purchased a take-out meal, at the Whole Foods Market, at the District, Irvine, CA. The container the meal was placed in was not for beneficial use. The lid did not stay closed and as a result my food was exposed to the cart, which was unsanitary. When I arrived to the check-out, the Cashier, Alex, tried to secure the container with tape, but, to no avail. She mentioned to me that her Supervisor was nearby. So, I expressed my frustration to the Supervisor, Katie and she immediately resolved the situation. Katie provided me with a fresh meal and secured the container with durable tape and gave me a reusable bag which was a perfect fit, for my meal. I want to commend the Cashier, Alex and the Supervisor, Katie. They should be recognized for their Customer Service. Katie demonstrated excellent Customer Service, because, she exemplified excellence above and beyond normal duties. Katie deserves to be rewarded financially, too. I am a very grateful and satisfied Customer and Consumer.
His place was recommended by our hotel. They said it was a wonderful breakfast, and they were correct! VERY friendly and helpful servers, very tasty food, and a relaxed atmosphere in the crazy part of the city of irvine Highly recommended
We're staying in Irvine, for a week and this has become our regular coffee place. The lattes taste just like the ones back home in NZ, the counter food is great and the service is friendly if a little slow compared to back home.
The variety of items is the same for all the other Whole Foods. The deli bar when I ordered spanakopita gave me the one broken piece that completely fell apart when I went to eat it. Bought 4 blooms of hydrangea for $14 and as soon as I got home, cut the bottoms and put them in water (same as I always do), but they wilted by bedtime and by morning 2 out of 4 were totally dead, browned and wilted. What gives??? When I buy from Trader Joe's, it doesn't do that. All I wanted was a bit of life in all this COVID death and sickness.
Hold onto your seat, this is a long one. I lived across the street from this location when they first opened. It was great. A few years go by and this is by far the WORST whole foods location out there. Here is my experience from last week. Went to pick up some deserts for my fiance, she wanted the strawberry shortcake. We get it along with a few of the $2 cheese cakes for me. They package these items in 2 boxes. Cumbersome, but fine. We get done with the rest of our shopping and upon getting to the car, i decide because I am holding these throughout our ride that it will be easier to condense the containers. Upon doing so I notice some whip cream from the strawberry shortcake on the lid of the container I 'm going to toss. What do you do when there is whip cream on a clean container? LICK IT, OF COURSE! And to my horror, it tastes like HAND SANITIZER. Not alcohol extract, not a funky off flavor. Straight up like I had licked my hand after using hand sanitizer. So I have my fiance taste it to make sure I 'm not crazy. She is repulsed and quickly starts reaching for water and something else to get the taste out of her mouth. So I go back inside to explain what this tastes like. The customer service lady up front was super nice, shocked at my story and immediately got the bakery manager. A young 20 something Asian who came up to me and started asking me what the problem was. I explain it to her and ask her to taste the whip cream. She refuses because it left the store and she doesn 't trust it during this virus . Now remember, i 'm asking her to taste the whip cream of a cake that has not been tried (i only tasted what came off on the container) and has been out of the store for all of 1 minute. But FINE, I get it. AND I have a solution. I tell her, fine lets go try one of the other cakes in the display case. She argues with me stating that if she tries the whip cream, she cant sell the product. TOTAL BS, I 'm not asking you to EAT a bite out of it, I 'm asking you to try the topping. And I call her out for being OK with selling bad food to her customers after getting a formal complaint. She notices that there are customer eyes watching us since we are standing at the front of the store and says loudly barks I DON 'T KNOW WHAT YOU WANT, SIR. WHAT DO YOU WANT ME TO DO to which I bark back I WANT YOU TO NOT SELL BAD FOOD TO CUSTOMERS. YOU 'RE THE BAKERY MANAGER AND THIS TASTES LIKE YOU DIDNT CLEAN YOUR EQUIPMENT, IT TASTES LIKE SANITIZER and she finally agrees to go back to the bakery and try one of the other cakes. When she gets behind the counter she again says I DONT KNOW WHAT IT IS YOU WANT and I then inform her that I am the son of a 45+ year UNION butcher and Shop Steward and the only thing I want is for a MANAGER of a GROCERY STORE to not KNOWINGLY sell contaminated (with sanitizer) food. She then backs down a little bit and realizes I 'M NOT DOING THIS FOR ATTENTION AND I DON 'T WANT ANYTHING OTHER THAN TO BE TOLD I 'M SORRY FOR THE MISTAKE, WE WILL 86 THE OTHER ITEMS AFTER WE TASTE THEM, HERE IS YOUR MONEY BACK So she grabs the cake, and walks into the back where she thinks I can 't really see her, turns her back and tastes the cake. I walk along the counter so I can see her and her face TELLS IT ALL. It hit her like a ton of bricks and she composes herself and says umm I taste... um.. the alcohol.. it 's just a little strong I think, they use extracts in these.... and uh... we don 't make these in house, we order them so I don 't know what you want me to do . I don 't care how cute you think you are, lady but you 're a bad liar and you come up with even worse true info to give. OK so say you don 't make them in house... this means you CALL THE COMPANY AND TELL THEM SOMETHING ISNT RIGHT AND YOU DON 'T PAY THE BILL. You have a full scapegoat and your way to use it is uuuhhhh we don 't make them in hou
Menu completo
Ulteriori informazioni
Collegamento al menu tramite codice QR
