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Contribuisci feedbackThis is the dirtiest KFC I have ever been in. There were multiple straw papers and salt sachets on the floor right in front of the order desk, making it a slip hazard. The staff what few of them were there were surly. And the few tables available (the larger part of the eating area was closed off) were covered in the detritus of completed meals. On top of this our order was wrong and the food was cold. Just don’t waste your money.
By far the worst kfc on the planet, the place needs closing down, I’ve been banned from ordering on uber because 3 times I’ve had to have a refund because twice the food was stone cold and things missing and the last time I order 10 piece boned bucket which was replaced with 2 boned pieces 6 strips and 2 hot wings Every time I go in to order I always have to check before I leave. as I ordered 10 piece bucket and there was 7 yes 7 drumsticks in it, I’ve ordered 3piece meals and get 2 drumsticks every time. When you do get a piece that’s not a drumstick it’s very hard to even try and work out what part of the chicken it is. they try and rob you off with drumsticks all the time so have to make a point of saying 1 drumstick max the staff who pull a face but oh well. Just can’t go there ever again love kfc but this place is the pits it’s awful. Please close down or get rid of all management and staff. How this place hasn’t been closed down by the relevant departments I’ll never no.
We ordered a delivery from KFC Cleveleys at 5:53pm and the app said 15 to 25 minutes for it to arrive. It also said that they do not take the money from your account until the delivery driver informs them of a successful delivery. WRONG!!! the money went out straight away at 5:53pm. At 6:30pm, we checked and the estimated delivery time was between 6:40pm and 6:50pm. That changed to 7:00pm to 7:10pm and gradually the time kept moving until it said 7:50pm to 8:00pm. When I checked again at 7:30pm, it read order cancelled by which time, we had waited 1hr35m. No explanation, just cancelled..... though the money was refunded immediately. The point is though, if you cannot fulfill your contract (yes, you enter into a contract when you take our money), you should not advertise a service you cannot offer. This is appalling customer service that cannot be allowed to carry on. If you want your food delivered, DO NOT ORDER FROM KFC CLEVELEYS. They do not deliver and offer no explanation whatsoever!!! Thank goodness for the Tasty Wok just across the road. Excellent food, promptly delivered, tastier and cheaper!
I had to give it a 1 rating as it wouldn't let me give a zero. This is the worst KFC meal I've had the coating on the chicken fillets was soggy and the chicken itself was tasteless. Certainly wasn't the chicken we are used o having back home. The chips looked awful and tasted bad.
Great job by the team. Food good as always. Recently put new soap dispensers in the male toilets. Loos good . However I'm going to have a moan , I like my coffee and it's been out of order for at least two months. Can somebody do something about it please.