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Contribuisci feedbackEven though there was a small delay with part of the order, the girl knew very well how to counteract the delay with a small gift and a kind apology with a smile. I couldn't keep her name but she is a true professional.
Incredible, there are no more beans, nor will there be more beans, the tropical chicken gets worse every day. Incredible that the customers who only consume this food because of the combination with the black beans, I will never return again. Not only because of that, but also the dirt on the tables in the living room and the bathroom, what is happening with this company and the black, but black, dirty exterior?
Good evening, I asked for an order and they sent me half of the order, very bad service.
I ordered a tropichop large, I ordered CHICKEN, white rice, black beans and all the way, as soon as I got home I was ready to eat it but to my surprise, there were THREE TO FIVE pieces of CHICKEN, that's right, I'm not kidding, I thought the rest was mixed with the toppings but I was wrong, these miserable people are selling their dishes without chicken, it's called POLLO TROPICAL, they are supposed to have CHICKEN, but no. So be careful when you order your foot.
I couldn't believe how our food arrived nothing like the menu picture. The churrasco was cold, overdone and very small portions for the price. Fries were also cold and I had to heat all the food even though I picked up the food as soon as it was ready for pick up. One of my sauces were not given to me. So, I won't be ordering food there again. I gave it one star because one of my dis arrived warm.mo