Sonic Drive-in - Keizer

This place needs to close down. They were out of a lot of things and Nothing came in sonic packaging. Gave us random items that were probably from a near by grocery store. Ordered a foot long and was given two hot dogs. My strawberry lemonade was carbonated? I just wanted some damn cheese sticks and they served French toast looking things

I want to start off by saying, the employees aren't at fault, this is a management issue. -half of the drive-in kiosks are broken and there is no sign to indicate it so you can push a button to order and sit there for a full 10 minutes not knowing. -the menu always lacks luster, with significant ingredients unavailable, including supplies. I have received inedible stale fries, wilted vegetables, and tired buns. -the employees aren't always informed of the company's deal. And when asked they appear lost like they don't know who to talk to. -false information, like being able to order through the app when the app is unavailable to order through at this location Something needs to be done at this location. Because all I see is, 0 maintenance and poor training.

Have tried to order food and drinks here twice this month and ended up leaving as they don't have enough staff to run their orders to cars and they also lack ingredients to make advertised signature items. They tell you to go to the drive through and it takes too long just to get the order in. Not sure what's going on, but it has been like this at two locations. My kids were disappointed not to be able to order things they wanted and with the waits. They need to find a way to alert customers of this issue before they park at a spot and wait to order only to hear that they don't have staff to run our order out and need you to line up in drive through for half an hour!

This location doesn't allow you to place orders in the app.Edit*Not sure if this is an actually sonic or not as they have no branding and generic packaging and cups. Tried this location in person twice ordering through the drive throu. Both times took about 15 minutes. They were out of about everything including mustard and didn't have the normal cups or drink sizes. There corn dogs come in foster farms packaging a first for me from sonic. The worst location by far and will not ever be returning.

In the past I would have given this location 1 star. Tonight I was extremely impressed by the young lady working the drive through. She had great customer service skills and was extremely personable! Her kindness was genuine! She went the extra mile. Because of this employee I am giving 4 stars!