Zaxby's Chicken Fingers Buffalo Wings

Never again! They gave us our food with the wings tipped over and sauce over everything in the bag. Then they left a part of the order and when my employee came in to ask for him, they insisted that we had it already. Your food isn't cheap, so when we get there, of course we can afford our food, we don't have any reason to lie for a sandwich. I also asked for no fried onions on the salad and they were still there, hidden under the salad.

I ordered my food online for pick up. I arrived at the time It was promised. I had to wait an extra 20 minutes. When it arrived, I had to pull back thru the drive-thru. I was missing a extra fry, 2 different sauces for our meal, and and 2 sets of utensils for our salads. I was given a bag with what was told had everything. Turns out 1 set of utensils was still missing. I finally gave up and went inside to get it myself. The food was good once we got to eat, but it was almost 30 minutes past when I planned to eat.

I have been to this location of zaxbys many times. every single time i go there is terrible service and rudenesss at the window, and always is a whole deal for them to understand a simple order. recently i have been receiving my wings with hardly any sauce on them. i love the food when it is made right but the service i have received in the past few months has really turned me off of this location

Maybe they were expecting a Friday evening rush or something, but I didn't understand why they had a person standing out hand taking orders instead of just letting the cars go to the ordering stand next to the menu board. All she had was a paper menu with the items on it, no pictures, nothing special. We aren't a frequent visitor so we weren't sure what we wanted. Probably would have ordered more had we seen the board and limited time fried pickle special. Quit trying to be like that other chicken place. You stand alone just fine.

Pull up to speaker she said someone will be with you in a moment. Waited 5 minutes. Nothing. Said hello, lady said she?ll be out to take your order. No one is out here. She said drive back around. Then I had to wait in line all over again. After all that, they were out of what I wanted.