Wfm Coffee - New York

I placed an order at noon and the only available delivery window was from 8pm to 10pm. I waited and checked the app for updates, but received none. At 10:11pm, when I called Whole Foods customer service, I was instructed to call Amazon. They then informed me that my order had been canceled. How can you have someone wait for a delivery without sending notifications, and then cancel the order without notifying them through text or a phone call? They also said it would take 3 to 5 days to receive a refund, which is ridiculous. I did not cancel the order, the store did at the last minute. I will never order from Whole Foods again. Very disappointed.

This restaurant hasn't been open for 2 years. They should remove this post.

This is the worst Whole Foods I have ever visited, and I have been to many. The store is poorly managed, with not enough staff at the checkout. Avoid going between 4-7pm, as the lines are too long. The shelves are often empty and stocking is a problem. They need some competition soon. I hope Trader Joe's opens nearby soon.

Really shocked as to why this place only has a 2 star rating? I've always loved whole foods. They got some really good deals at times, and I like their selection of produce. I like how you have an option for organic or not.Hopefully they stick around, definately my favorite store.

Since we all need to wear masks in the store now, I was horrified to see two Amazon shoppers with masks hanging off. I realize it's hard to work with it on all the time, but this should be taken seriously. When I went to mention it to security, I see him with his masked pulled down as well and speaking right next to another employee with mask off! What is happening in this store! Not coming back!