Chipotle Mexican Grill

No brown rice, no chicken, no guacamole, no lettuce. Come on management! Get your act together! This location is also the most stingiest location with their ingredients. Let me add uncooked rice to the list I couldn't finish it. Such a terrible experience with the 2 bowls I ordered.

I used to go to this location all the time in person, with hardly any issues. Lately I?ve been ordering from them through UberEats. Now there?s nothing but problems it seems. I used to order chorizo before Chipotle created the plant based version and it?d be hard every now and then which is fine. As long as its still edible then I was okay with it. This is the third or 4th time I?ve ordered the plant based chorizo from this location. Tonight I received my order, removed the lid, and it looks like the restaurant ran out of chorizo and threw some charcoal in my bowl. I can?t eat one piece, it is so hard! I ordered the same thing last night, without any issue. I placed my order hours before the restaurant closed, so the fact that they thought it was acceptable to send this to a customer is just revolting.

I?ve only ever left a handful of reviews, but this one is very well deserved. I just want to start of by saying Michael who served our food was so polite and his customer service was so amazing. I was so pleasantly surprised at our experience since we hardly ever go into restaurants to order. The food was so delicious! And when it was time to pay Mercedes was also so kind and polite all smiles. You don?t really see good customer service like this now a days. We will definitely be back and they definitely deserve a praise! (Raise ????

I think there are a lot of new people at this location, like they lost someone valuable. The food is hit or miss lately, like hard chicken, cold steak, crunchy rice, under or over cooked veggies etc. And some days everything is on point. When you walk in no one is quick to take your order. They are okay with letting you stand and wait although there are 8 people behind the counter, silent, not helping anyone or saying they'll be with them.

I have attempted to order from this restaurant 4 times and unfortunately, the quality of food and service has declined with each visit. There is a lack of customer service and excessive fat on the meat, particularly the steak. I will not be returning to Chipotle or this specific location anytime soon.