Bojangles - Washington

The food and service were great, and the interior was clean with a sanitary rating of 95.5. I will definitely visit again.

Quality seems to be slipping. We had a sausage biscuit meal and husband had biscuits and gravy. The biscuits were very hard. I only ate half of biscuit. We asked for decaf coffees. Guess they were low because literally we each got a half cup. 11.00 and you can go anywhere for breakfast. We will stay away awhile. Things should improve with enough complaints.Vegetarian options: There are several biscuits without meat and a macaroni and cheese. I love the blueberry biscuit.Dietary restrictions: Not a place for dietary. Plenty of salt, very breaded chicken, which we pull off. They can make a plain egg biscuit.Parking: Lots of free parking. Always a line at drive up window so need to be careful. Several exits. MGMT tried to plan for safety. Often busy and need to be alert.

The food is good, but they are quite stingy with the sauces. Given the high prices these days, you would expect that they would include a complimentary sauce with a combo order. I was informed that free sauce is only provided with chicken tenders.

New building, but the service left much to be desired. I waited for 27 minutes in the drive-thru line, and while there were other cars, the place wasn't overflowing with customers. There was no explanation or apology for the long wait. The food was cool when I finally got it, so it wasn’t a matter of them cooking it. Meanwhile, the staff spent a lot of time laughing, chatting, and socializing instead of focusing on their work. There’s a reason we stopped dining here before the remodel, and it seems that reason still holds true.

I would leave zero stars. They never have biscuits made and they tea has became watered down. They have really went down hill.