Starbucks - Palmdale

I am writing to express my frustration with an experience at your store on. As a regular customer who frequents this location daily, I have always placed my usual order, which includes ice. However, on multiple occasions, including today, I was told that the store had run out of ice when I requested iced water. I find this hard to believe, especially after witnessing your baristas using ice to prepare other drinks immediately after I made my request. This has happened more than once, and it gives the impression of unprofessionalism and inconsistency in customer service. As a loyal customer, I expect transparency and fair treatment. I hope you can address this issue, as it negatively impacts the store’s reputation and my experience as a customer. I would appreciate a response on how this matter will be handled moving forward. Thank you for your attention to this concern.

Thank you very much for serving us 2 minutes before closing! You guys are the best !

The drive thru is pretty quick. Friendly service. There's tables inside for hanging out indoors.

24 min was waiting for my regular coffee ! It’s unacceptable! I was inside of the place and my order being Ignore

I never sat in the Starbucks, but I have noticed people are comfortable. Maybe one day I will take the time to slow down and enjoy my coffee smelling coffee