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Contribuisci feedbackFirst ever visit and without a doubt there will be many more!!! We each had the Madlove burger wow what a delightful combination of flavors filling our mouths with each bite!! One of us tried the Chili Cheese fries that were so tasty and theother tried the Garlic Fries which didn 't disappoint one bit. Only comment on the burgers were that we ordered Medium Rare andthey were a little more done than that. The Screaming Red Zombie was perfect to wash it all down. My husband said whenever wego out for burgers, this will be our only place to go . With each bite of these burgers you get the juiciest most flavorfulbite. The sweet potato fries are the best I have ever had!!!.....Many visits have happened since this first review and still ourgo to place for the tastiest, juiciest burgers.
After a few incorrect orders we took a break for a while, understanding that covid was probably to blame. We finally went back and actually dined in about 2 weeks ago. The place was practically empty and seemed perfect for lunch. The waitress seemed nice,but was admittedly not much help with the allergen menu and seemed totally uninterested in checking on us after our food came. Part of my order was incorrect but nothing I couldn't live with. I finally earned my free burger coupon, so I did an orderpickup the following week when I was in town. When I called for curbside no one answered the phone, so I just went in insteadassuming they were busy. No big deal, it happens. Walk in and there's so much socializing within the staff and not enoughcustomers to justify me needing to walk in. My ENTIRE order was incorrect and the broccoli was inedible. I made the adjustmentsthe way the allergy menu told me and it was shown in my confirmation email, but the receipt with my food showed no such thing. Icannot have gluten, egg or dairy and the burger came on a bun with mayo seeping out of the sides. I couldn't eat anything fromthat order. I paid a tip for food that I had to go in and get then could not eat. With that being said, it's probably great forthe rest of the world but we have decided that it's not worth our money and certainly time to visit this establishment anymore. We'll stick with local restaurants where cost seems to be the same or less but the quality is far above.
The food quality at this location is often inconsistent; it can either be really good or quite disappointing. Their hours seem to change frequently, likely due to a constant staffing shortage, as evidenced by the almost permanent "Help Wanted" signs. The staff appears to be rushed and visibly exhausted. There have been numerous occasions where we've received fewer burger toppings or fries than expected. On our most recent visit, they were out of sweet potato fries, which was disappointing. Additionally, some of our burgers have been greasier and warm instead of hot. In the past, the food was better prepared, especially when compared to other Red Robin establishments during the COVID period. This inconsistency is one of the reasons we keep giving them another chance, especially since the location is conveniently accessible from the interstate. On a positive note, my interactions with the staff have always been pleasant. It's clear they are doing their best to remain cheerful and friendly despite being overworked, and they are quick to assist when needed.
I absolutely love Red Robin! I've been eating at this restaurant all over the United States since I was a child. Who wouldn't enjoy this place? It really brings back fond memories from my youth…
YUM! My black and blue burger was definitely thinner than the last time I had it, but it was still tasty! The waitress was fantastic, and Cass at the entrance had such a warm and welcoming presence – truly a standout! The service staff was excellent, but it seemed like the administration could use some improvement. The hours are limited, and the manager only stopped by 2 tables instead of interacting with everyone, which seems a bit off. Overall, it was a good experience, but there's room for improvement!
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