Jimmy John's - Powell

Ordered via door dash.. received call they don 't have a driver as nobody wants to work told order would be cancelled..It was not called 30 min after that no one answered phone..called 45 min after that no one answered phone. I was charged for a completed order. Drove in and asked to speak with manager..told I would have to wait..waited 30 min then was told they would have to take care of people who came in after me and my only options were to wait or come back later

I usally love this place but i’ve tried to spend my lunch breaks twice now ordering delivery only for it to get cancelled halfway through the break because they don’t have a driver even if it gives delivery option and the refund process is very annoying

They didn’t have any bread at 11:30am. Wasted my break at work just to not get any food.

Ordered 4 subs. Not one of them was made the way I ordered them. I pointed out one of the mistakes while they were being made and the worker could care less. Last time I eat here.

Was only one in line for 10 minutes and not even acknowledged by staff for my order.