Wendy's - Prestonsburg

Up ordered to medium size. Didn’t upsize. Fries were cold as were the burgers. Told them barbecue sauce and got sweet sour. One thing consistent about here. They ALWAYS get your order wrong. I will say this. Go inside to eat solid they mess it up they can fix it without having to drive back.

Sadly, if you are wanting a convenient and timely experience through the drive-through you might as well find somewhere else to get food. They also don't know how to properly do a chicken rap. I hope things get better here.

Upon entering we were the only patrons. Employees behind the counter noticed us but did not bother to greet to take our order. After a few minutes an employee stepped up. Didn't say a word just stood there looking at us. The tables were dirty with trash and spilled drinks and food. Once we got our food the burgers were burnt and bacon was black crumbles. Yet the cheese was cold. Completely discussed. Didn't even finish our meal. Employees could of cared less. The worst Wendy's we have ever been to in the 3 state area.

Pretty good food I gotta say and the store looked clean

Great customer service!! Very friendly and fast. Thanks