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Contribuisci feedbackUnfortunately I would never use this establishment again due to he lady who serves with brown short hair. She is rude, abrupt, so very miserable, unfriendly. I went to the counter with a smile and she just said yes no way to treat a paying customer who was treating her with politeness and respect. I asked for a receipt for my expenses and she sighed and more or less threw it at me. Either train this lady in manners and customer service or if she does not want the position with Crawshaws find someone who does.
I ordered via the app and was told 1 hour that’s fine. 3 phone calls and 1 hour and 40 minutes our food arrived. Very very dry burgers will not be using these again
Waited over 2 hours for 2 pizzas and a bottle of pop. Cold and uneatable. Absolute **** won’t be using them again
The food at this restaurant is delicious once it finally arrives, but be prepared to wait for two hours and make multiple calls to inquire about your order. It seems like the food is being delivered from the North Pole. Unfortunately, there are concerns about the hygiene conditions at the place where the food is cooked. It's a shame because the food itself is tasty, but the overall experience leaves much to be desired.
2nd time we have used chapeltown grill. 1stctime order was over 2hrs late and items missing. Acceptrd an apology and 20% off next order. Order 2 is now over an hour late. Chased them and told it was out for delivery. Allow 10 mins. 20 mins later told driver just leaving now. Nothing but lies. Will not use again.
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