Starbucks - Silverthorne

I was unaware that as a patron, there was a small square footage allowed within the store that a customer may receive attention. While standing at the counter for more than 5 minutes, 2 other customers tried to ask questions about their order. One was a woman who wanted to know if her sugar was already in her coffee, and she tried to ask. But the young man making coffee ignored her. She walked around me, thought about reaching for some sugar packets... but I guess she decided not to take the risk. Another just wanted to confirm that the drink she was getting was hers... finally, she just took it. I just wanted to ask if I could get a bit more ice.After 3 employees dropped drinks off in front of me, I gave up. I just wanted ice. There was plenty of dirty snow outside, so as I gave up (figuring my cloaking device is once more stuck in active mode) I waved my hands at my companion to express it 's time to go, I surrender.I 'm promptly yelled at from across the lobby, "Did you want something? You have to come to the register to place an order! "There was no acknowledgment that I 'd been standing at the counter. She was the last.person to drop off a.drink in front of me. But apparently, the gesture to my traveling companion indicating that I gave up finally caught the attention on 1 of the 4 employees who had each looked at me while standing at the counter (including the manager...at least I suppose the blonde thin woman in her late 40s or early 50s who was moving between the back rooms was). I replied that I just wanted ice, but I give up.Just want to give future customers a heads up that unless you go to the cash register, you are invisible in this store. Forget clarifying an order, asking a random question, or *gasp* wanting some ice for your drink when you can just go out and full your cup with dirty snow.

Never figured I’d be a sucker for Starbucks, but here I am. My friend’s wife graciously bought me a 20oz iced latte here while I returned the skis I had rented at Blue Valley just next door (which was a real experience). She bought her husband an iced caramel macchiato, which I’d never tried before. The iced-latte? Delicious. The macchiato? Poison, but, yeah, also delicious. I suppose we all have to weigh the now against the future. Someone once told me that sugar is healthier than salt and that all you need to do is eat bananas. Not true.

There was some lame paper sign that the were closed and to travel to another very inconvenient!

Wonderful people working there and the best Starbucks latte I’ve ever had. Thank you! Have a great day!

Friendly staff, but even though they were not that busy, and they had plenty of staff, the bathroom had no toilet paper and no paper towels. Since there was no hand dryer there was no way to wash and dry your hands. Sort of a red flag about how this place is run. Out of one or the other happens. Out of both? That’s bad management. Bathrooms should be checked every 30-60 minutes by staff, and clearly they are not paying attention or cleaning their bathrooms.