Chili's Grill - Southgate

The portion of the Smokehouse Combo was not what you would think. And they didn?t give me fries when it clearly says on the menu that it comes with fries. I had requested them but it took a while for them to bring them. There are 3 booths where we weresitting and the waitress checked on the other table multiple times throughout their dining and didn?t bother to ask us anything.We didn?t get a refill on the bottomless tostadas, where were mostly crumbs, nor did we get a refill on our drinks. My icemelted almost completely before I had to flag down the waitress for our bill. Not really a great experience. Mind you at thispoint, she?s only waiting on me, one other booth, and a couple at the bar. It was not a great dining experience.

The chips were fried in old oil.. You can taste it.. The corn tortilla were very thin and tasted unlike any corn tortilla I've ever eaten. The rice was not cooked all the way and it was hard.. not what I call good food. Won't be back

I use to go get all the time and enjoyed myself. Well today was not the case. My family and I walked in at 7 prime dinner time but they seem slow. Turns out the had the bigger half the of place closed. They had maybe 5 tables of families. The host wasstand at the bar rubbing her chest. another lady taking an order. After sometime goes by the lady rubbing herself tells us shewill be with us in a moment and a 20 mins wait. It?s was the weirdest most uncomfortable thing I?ve experienced in a while.While speaking with her a costume that just was leaving said it wasn?t worth the wait her food was cold and they took a longtime. We just left. Got outside the same lady could see my husband was upset, she said sir your not missing out at all!!

When you first walk in you smell a mildew water smell in the vestibule. Come to the table and it is still wet from being wiped down. We order with the server who was very pleasant. Food comes we go to use the salt and pepper and they are both caked withrush and they seem to have been clean and left wet and put back together before letting them dry causing the holes to beclogged. Needless to say I couldn't use either shaker. Got a burger and fries. Cooked well and tasted great. Boyfriend gotCajun Chicken pasta in which there was little to any seasoning. the chicken looks like it was frozen And hardly Cajun. Overall this store need a good cleaning. The presto machine you pay on it caked in dust and grim and the wall by the booth hasdirty and pop drippings on it. Just a nasty experience. Won't be back.

We actually came here about a year ago and was told it would be an hour wait and they were completely emptied inside, so many tables open but was refused service and told we needed a reservation, we ended up going somewhere else instead. Well we decidedwe would give them another chance and actually went back the other day, same worker that was rude to us than was rude agian. Shethan stated it would be a half hour wait remind you there emptied again, tables opened everywhere, they basically sent away somany people, this place needs corporate to investigate because they are sending away business but also the female in the frontis rude and disrespectful clearly should definitely not work with people in the front. We definitely won't come back to thislocation EVER