Pizza Hut - Sunnyvale

I will not order from Pizza Hut again. They charge too much for a dried up, sketchy looking and wrong pizza. To their credit, my last pizza was replaced by what I originally ordered. Of the last three times I ordered from Pizza Hut, I wasn't satisfied once. Not acceptable.

Never got my food, they charged me for it. Called and they told me it was on its way, never made it. I was never contacted next day either, so I disputed it with my bank. A little ridiculous, I can only assume they took my food home and ate it.

Can’t believe it, placed order on line when I arrived to the location waited over 30 minutes and lady on front counter keep saying we are short handed, same lady taking orders cooking and person in the back making pizzas and touching her ear (ear buds) end up cancelling the order and will never come back to this location,

I don't go to Pizza Hut much as tend to go to mom-and-pop pizza places but now and then I get the old-school pizza chain craving. Does it taste the same as childhood Pizza Hut, not the same but it still filled my Pizza Hut craving. Well, I went into the location even though normally I order online as was already nearby. It didn't seem very busy but ordered in-store, not the same deals as online but not surprised and not going to argue about that. Well, the reason for my review I hope I don't ruin his name Norman was extremely professional, but after coming in and waiting for my pizza to be completed. I noticed the people coming in and out and could only notice how professional and courteous Norman greeted everyone coming and out. You could say Pizza Hut or any corporate company enforces the greeting. It was just that his farewell greeting was sincere in wishing everyone a safe and beautiful evening. It's the simple things that make the experience enjoyable or the icing on the cake and I hope Pizza Hut shows Norman the recognition he deserves.

Service was sub par! Delivery took hour and half! They didn’t care either!