Immagini
ContribuisciPrenota ora
Recensioni
Contribuisci feedbackCame here a couple of weeks ago and got the Katsu chicken fillets for lunch. The batter was soggy and awful so just took it off and ate some of the chicken and didn't bother mentioning it to the waiter. Returned today and ordered the Southern Fried Chicken burger and again it was awful and soggy. The coleslaw side was also soggy, like it has been sitting for too long. No one came to ask how the food was at any point and I only ate the chips. When the waiter eventually came to take our plates away I told her and it was obvious it looked awful and it had only been tasted. Also we were sitting with empty glasses for over an hour and never got asked if we wanted another drink. When the bill came, I still got charged full price, so basically paid £14 for chips. I won't be giving it a third try. Such a shame as its a nice pub, with a good atmosphere, but the food let's the place down.
Food was excellent and service good considering restaurant was busy and we had small children in party. Full marks for catch of the day was very tasty
My girlfriend and I went out for dinner in bieldside inn tonight. I had the fish and chips and it was delicious and my girlfriend had the pie and she loved it and it was very busy
Recently, I celebrated my uncle's 50th birthday at The Bieldside Inn. The restaurant offered a festive atmosphere and high-quality food, but the experience was marred by significant service issues. The ambiance was lovely, with festive decorations creating a celebratory mood. However, the service disappointed from the start. Despite making changes to our reservation for 10 people, we were initially seated at a table set for eight. After expressing our concern, we were asked to wait in the bar area. When we began ordering drinks, we were abruptly informed that our table was ready, forcing us to move back to the restaurant immediately. This interruption disrupted the flow of our evening. Once seated and the meal began, the food was of excellent quality, and the service improved in terms of speed. However, our celebration was cut short when we were told the table was needed back in 40 minutes, a detail that was not communicated initially. Although a complimentary bottle of wine was offered, it felt inadequate for our group of 10. The suggestion to move to the bar area was impractical. The manager, who supposedly provided the wine, did not offer any apology for the mix-up. We were left feeling neglected in a small corner of the bar. Despite the restaurant's upscale ambiance and food quality, the subpar service and lack of apology for the booking error left us disappointed. The rushed conclusion of our evening prevented us from fully enjoying the celebration of my uncle's milestone birthday. It's unfortunate that service issues tarnished what could have been a wonderful experience.
We celebrated a birthday with our family in a private room at the restaurant. The staff were attentive and accommodated all of us, providing great service with smiles. The food was delicious, but the portion sizes were large which resulted in some waste. Despite this, the meals were tasty and well-prepared. We plan on returning in the future. It would have been nice to have smaller plate options, as many of us would have preferred smaller portions. The menu selection was excellent as well. Thank you to the staff at The Bielder for a wonderful experience.