Potters Kitchen - Aberdeenshire

Dad and daughter out for lunch. Two soups and sandwich, flat white and a coke £27.20 Wow !! He didn’t get a receipt, so doesn’t know breakdown… but Potters must have gone incredibly up in price… don’t think we will go back with prices like that !!!

We came here for lunch after an absence of a couple of years. Found a seat and went to order our soup(weren't too keen on leaving our stuff at the table but wanted to see what was on offer and pay for both meals at the same time (I suppose we could have gone up individually). Got our soup and also ordered coffee. As other people have said, the soup was going cold whilst we were waiting for the coffee to be made. It seems to take an eternity for these coffee machines and they are so noisy the staff member serving me and I couldn't hear each other. Ordering tea seems to be quicker and the whole system also needs to be a lot quicker. The food was good though. Was glad to see that between 11.30-2.30 they serve lunches and they concentrate on coffees after then. Very clean and tables cleared and cleaned by efficient staff. If you want a quieter table sit away from the childrens' play area as it is noisy and nearer the windows overlooking the station.

We visited yesterday for a Mothers Day Lunch. The lunch was delicious and the service provided was excellent. Our major problem concerns the children’s play area. We sat at the table next to the play area and during our visit two children fell from the slide and seriously banged their head on the floor. On the first occasion the child was unsupervised but on the second occasion the child was supervised. Surely it would be an easy solution to install a foam landing mat to cover the entire area which would reduce the risk of a serious injury.

Had coffee and scone with a portion of sweet potato fries thsy had been under the lights for ages and were like rubber coffee and scones ok. I parked in a disabled space which are vsry narrow compared with other places and got my car vandalised.

Went for breakfast this morning. Chose the 6 item option which we were given onto warm plates. There were about 5 people in front of us all ordering lattes, cappuccinos, hot chocolates which was taking the 2 members of staff ages to make. The breakfast deal includes filter coffee or tea, however you have to wait behind all these other people ordering barista coffees to get served, all the time the food is getting colder by the minute. We queued almost 15 minutes to get our drinks and pay and by the time we sat down everything was stone cold. For almost £10 each, I expect to get good quality hot food but our breakfast was neither. Complained and asked for replacements, which was just the plate of food blasted in the microwave, so the fried egg which was already like rubber the first time around was beyond being edible. The black pudding went like a brick and everything else was dried up. System really needs to be changed. The two ladies doing the drinks didn 't have a clue who they were making drinks for and ended up with spare drinks that no-one had ordered and short of drinks which people were waiting for, so the process was taking even longer. It really was a complete shambles. Won 't be back in a hurry.