Ross's Coffee Shop Takeaway

Poor customer service in cafe at lunchtime. No assistant to serve out soup in cafe/coffee shop yet the one on the till taking 2 customers who just bypassed the queue coming from the other direction to order food! at the till! You shouldn’t have to wait in excess of 5 minutes to get served!

Being local to Inverurie jg Ross over the year has been a staple Saturday afternoon visit for us, over the last year or so the service and portion sizes have been diabolical, the service was slow and she was also unwilling to make any sandwiches or heat us up any pies so we went for chicken fillets with chips. we received about 4 chips in our boxes along with your chicken fillets. More staff training is required I think definitely won’t be back until it’s sorted

We use JG Ross in Oldmeldrum wonderful staff and wonderful food. We own our own business and while working in Inverurie decided to call in to JG Ross there for our breakfast. To say it was a shock to the system is an understatement. cold Beans, Sausages were rubber and worse still staff with attitude. The woman making the pancakes looked so miserable and didn't even acknowledge a hello. How this JG Ross can be so opposite to Oldmeldrum I have no idea and thank goodness for the good food and friendly staff at Oldmeldrum meaning it has not put us off JG Ross altogether

This was our 3rd visit in a few weeks. Each time staff have been very helpful and friendly. The food is fresh and very tasty. We were really pleased with the table service, wearing of masks, and the cleanliness. We really felt they were very...

Came for food, missed the serving time by less than 5 minutes and a very abrupt server said we were too late for anything hot (we only wanted a toastie! the waitress was surly, the staff were not friendly and we felt like an imposition....