Medina - Aberystwyth

Visiting Medina, whether it's just for coffee and cake or something more substantial is always a treat. A fabulous array of food and cakes combined with comfortable surroundings and friendly staff make it a real pleasure. Parking: There is very limited street parking in the immediate vicinity, we often park on the prom in the 4 hour zone, otherwise there is parking at Tesco and near the football ground. Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Shawarma in Pitta Bread, Dark Chocolate Mousse Cake, Salads, Selection of Cakes, Mezze, Cumin Potatoes, Olives, Cake, Kebabs Parking space: Somewhat difficult to find parking

Fab food Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Shawarma in Pitta Bread, Beetroot Salad, Salads, Cumin Potatoes

It's a nice place and the food is usually great, but this time two of the salads were very overseasoned (and l love salt!! . Ordered a crumble which took 20 min to arrive at the table not good! The so called custard served with it was horrible and contained coconut in some form. That was never mentioned when the waiter was asked if it was a traditional crumble or if it contained any different ingredients again, not good! For me, the staff's attitude lets the place down. They are desinterested, a little cocky and behave as if working there makes them special but, really, they're just waiters/waitresses that are not very good at their job. Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 4 Service: 2 Atmosphere: 4 Recommended dishes: Salads Recommendation for vegetarians: Highly recommend Vegetarian offerings: Large vegetarian selection

Good size portions, lots of variety and nice to have something different. I would recommend visiting Food: 5 Service: 5 Atmosphere: 5

Great food and been there many times. As a party of 7, with 3 children under 6 years, thought best to book a table. Told on the phone that they don 't take bookings. Arrived early and found a large table, and just as the other 6 were arriving I was told the table was booked! If I 'd known I would have found another cafe. As it was we waited ages for a table with small children milling around, complete with dirty looks from staff. Disappointing. Some suggestions on how you could have dealt with the situation better: 1. Let us stay on the table until another table was ready, as the party for the reserved table did not turn up for over half an hour. 2. Apologise that the table was not clearly marked as reserved. There was a bottle that I noticed much later, where 'reserved ' was written on only one side, which faced the kitchen. 3. The waiter should have mentioned the reservation rather giving me menus and taking a coffee order while I waited. 4. The waiters (yes several, I must have looked like trouble) who turfed me off the table just as my family were arriving could have explained why the table was reserved when i had been unable to reserve a table because, as you said on the phone, you 'don 't take reservations '. You replied that it was reserved for a 'private party ' and when I asked how that differed from a table booking, you kept repeating the words 'private party '. I was none the wiser. 5. An apology would have gone a long way rather than treating me as a difficult customer. 6. You made me feel totally unwelcome at your restaurant. 7. Well done! Your service, or rather the lack of it, has lost a formerly loyal customer. Quite frankly I 'd rather eat at MacDonalds, at least they 're polite to their customers. Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 4 Service: 1 Atmosphere: 3