Baskin-robbins - Accokeek

Sunday afternoon. I was the only person inside at the counter, four employees dealing with drive thru, and I had to finally ask if someone would wait on me. Very slow service. And what Ice cream shop doesn't have vanilla ice cream? I was told maybe Tuesday.

Ice Cream.my.comment is about baskin-RobbinsThe service is good. But they have no product. Second time I come but when I ask for something there is none so we have to choose what they have available. There is no bathroom service. So if you want to have complete flavors, I don't recommend this place!!!!

This location is the worst and they do not honor online orders. I placed an order for a birthday cake for my son's birthday and paid in advance. When I arrived, the associates lied and said there was no order. My phone was dead so I could not show them my confirmation. The associates do not speak English at their convenience. She called her manager on the phone and had a full conversation in Spanish and then said she would return my money. I want my cake!! she said we don't see your order but we'll issue a refund. What sense does that make? Then she said the cake maker was out of town. a bunch of lies and disappointment. I'm calling corporate to report them.. The location has flies and they are over the food items.

Ice cream has freezer burn. They were out of almost everything we tried to order. No communication to customers. They were running around the store. Very disorganized.

This should be a top priority to all store not only on Baskin Robins my girl went to this location for a Sunday funday ice cream and what she got was a completely different ice cream that has “PEANUT ON IT” Which has Reese cups pieces on it she ask if this has peanuts on it just to make sure of it the lady was that was present at that time said there was no peanuts she was hesitant like she don’t know the answer if you don’t know the answer make sure to ask somebody else don’t make educational guess u put someone’s life at risk