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Contribuisci feedbackWe only ordered a 10 pieces of dough dipped fish and it was almost $30. I'm almost positive she overloaded us. When we asked her about it, she answered. What? It was right. We paid it, but won? She was so rude. Better Captain D?s!!!
Service and waiting times are terrible. I waited 30 minutes for my food after check-in with the cashier. Fortunately, the food was good. Maybe someday they'll come together.
10/28/22 I went in to make a counter-order. An employee went straight from me towards the window, chatte and then went back so surprised to see me there. He began to take my order of 4 high-level 2-part fishmeals. The window service person interrupted him three times with a problem about green beans that a drive by the customer did not want to pay for... wrong containers. At least 3 other employees went behind cashiers from the kitchen... not sure what they did, but not solve any problem. The window supervisor (female) held the Hollering for kitchen staff while interrupting the box. After all, I got my order to take home to a friend who moved because we shared a fast meal. We're sure we didn't go through the drive thru line because it didn't move all the time as I was in the placement and execution of my orders. The car with the green bean problem should have been asked to move and park while others could get their orders in the window. We were very disappointed with the quality of food. The fish pieces seemed to be fried and then back in a microwave.... very rubbery texture and not crisp. The part of the green beans and in-law was about 1/4 cup... about half of the section in the extraction container. Is that how we save $1 for the older meal with fewer portions? The Hushpuppies were edible, but not on quality. We always enjoyed Captain's D's about Long John Silver's, but this time not.........
When this place opened, it was AMAZING! Fast, correct service of workers who actually seemed to care. We use them once a week. Not sure what happened, but last year it has become a mess. Orders are consistently wrong, slow service by employees who do not even say hello (and these people want $15/hour?! I owe the manager the debt. Pipe your location in shape or go aside!!
Tonight's meal was the Best I've had since they opened! The Southern fried fish was perfectly cooked,flavorful, hot and delicious! As were the sides. Kudos to New management and the cook!