Starbucks - Affton

I have given this location oh so many chances; and they continue to disappoint. Continuous turnover of employees, so they can 't ever staff it to be able to take on the volume. Even turning off the mobile order option most days, they can 't keep track of the orders. You 're honestly better off waiting in the 30 min drive thru line sticking out into traffic than going inside. Went inside, and the one person taking care of cafe orders kept getting sidetracked, messed up a few orders between hot version and iced or frap version. In the midst of that, they completely forgot my order. When I finally grabbed the one who was actually on drive thru, I got a drink that wasn 't filled and was more creme than cold brew. You 're better off driving another 10 minutes to a few other Starbucks. Total waste of time and money.

Horrible, slow service. Spent $12, burnt coffee beans to make the coffee, NEVER got the ice tea. Cashier just said they are busy

Workers are always super nice! I'll say be prepared to wait in drive through line. But i've never had my order messed up and zero problems. This location cannot help their staffing issues which is what half of these reviews are about

Ordered ahead on mobile app bit found that door was locked when I got to store to pick up. Had to wait in drive thru for my pick up...made me late for work because of 10 minute wait. I purposely do not do drive thru because of wait. The app should have reflected the inability to pick up....not a good practice.

Another 20 minutes wait after pickup time and they hadn't started making it yet. This is the third time. Because it's the 3rd time I requested a refund and finally posting a review. To be clear the wait would be longer because I requested the refund after still not receiving my drink.