Wendy's - Ajax

Kudos to the management and staff of this location. This is, by far, the best run Wendy's I've been to! The staff are very friendly, polite, courteous, and professional! I've been here several times now and it's been consistently good, even exceptional, compared to other locations. Keep up the great work!

Worst location. Long waiting time. The morning lady making sandwiches on Sunday April 14 has no professionalism. She is very rude . Her name is kale. Please teach her how to do good customer service. Meal type: Breakfast Price per person: CA$10–20 Food: 1 Service: 1 Atmosphere: 1

During my recent visit to Wendy’s, I encountered an exceptional drive-through experience that was notably enhanced by an employee named Kelly. It's not often that one encounters a drive-through attendant who can manage the pressures of a fast-paced environment with such grace and efficiency. However, Kelly stood out remarkably in this regard. From the moment we reached the window, Kelly’s confidence and pleasant demeanor were evident. Handling payments and ensuring that we had everything we needed, including all our condiments and straws, was done with precision and care. This level of attentiveness is a rarity in the bustling environment of fast-food service, where it’s all too easy for details to be overlooked in the rush. Kelly’s professionalism and ability to manage the pressures of the drive-through service were so impressive that it prompted me to write this review. It’s clear that having a competent and friendly staff member like Kelly can profoundly impact the customer service experience, turning what is often a routine transaction into a memorable interaction. I would like to extend my appreciation to Wendy’s for prioritizing the quality of their staff at the drive-through window. It truly makes all the difference. Thank you, Kelly, for your exceptional service, and thank you, Wendy’s, for recognizing the value of good employees in creating positive experiences for your customers. Sincerely, Daniel Service: Take out Meal type: Dinner Price per person: CA$10–20 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Cobb Salad, Spicy Chicken Sandwich, Pineapple Mango Lemonade

The experience I had was very inviting, warm and caring. They really value customers. Parking: You have parking on both sides Service: Dine in Meal type: Dinner Price per person: CA$40–50 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic Parking space: Plenty of parking Parking options: Free parking lot

Service: Take out Meal type: Lunch Price per person: CA$10–20 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: French Fries, Baconator, Dave's Double Parking space: Somewhat difficult to find parking Parking options: Free parking lot