Au Bon Pain Cafe Bakery - Albany

Your hours say you are open until 3. Your lights were off and door was locked by 2:40 little ridiculous that you and all the other restaurants in the Concourse dont actually follow your open and closed times for those who may have had to push their lunches to 2:30 like I had to.

You can never go wrong with au bon pain! Bon appetit !

I purchased the mediterranean salad and a large chicken noodle soup. Their website boast romaine field greens, hummus, fresh avocado, kalamata olives, feta, grape tomatoes, red bell peppers cucumbers . Well the avocado was NOT fresh but quite brown, the romaine and field greens were wilted and brown. They obviously don 't make their salads fresh daily and fail to check and throw out days old ones. No label on the salads to let you know when the salad was prepared. The soup was definitely out of a can and not homemade. I wanted a healthy lunch but au bon pain did not live up to my expectation. If I get sick I will report you to the health department, heck I may report you anyway. I paid $10.79 for the salad and $6.29 for the large soup. I want my money back.

Got a big breakfast order for a meeting. Praise for the coffee and bagels! The staff was so kind and nice. It's in the empire plaza, which I didn't realize when I ordered online. So you need to park and there's elevators and many steps. But not their fault lol

My team and I were very disappointed because our breakfast never showed up. We were all so excited and then waited 1 hour and a half to get told we weren’t getting it anymore because the driver went to the wrong location.