Wendy's - Alcoa

Shout out to the guy working the drive thru tonight 1/31/24 his customer service was top notch and reminded me that there is still good people!! The food was fresh and order was correct! Thanks for the fantastic service!

Confused by my rating? Well, the location is great near the airport. It is one of the cleanest Wendy's in the south. The food is good and the service is good. Both of those have room for improvement.

I went through the drive through this morning and one of the associates was considerate enough to start a fresh pot of coffee for me. It may not seem like a big deal but these small kindnesses are few and far between these days. It really made my day better and I appreciated it.

I don’t know that I’ve ever been treated so rudely at a restaurant. The server knew I was standing there waiting to order, and I could hear her in the back saying “I’m not even taking her order. She can stand there.” Finally, she came up to take my order, and when I told her what I wanted, she literally just walked away. A guy finally came out from the back and told me to leave and go through the drive thru. I finally just left.

Was a very foul mouth guy in there. Evidently me and some of the customers was the only ones that hurt him using the f. Word quite a his truck was outside so I called his company. They were not