La Cigale Doha - الدوحة多哈

I'm currently writing this review while staying for 3 nights at this property. I was a bit hesitant at first to choose this hotel over westin but I thought of giving it a chance. The reception was fine and cooperative. I asked for a few amenities at first and they were delivered without any hassle. It always took 2 to 3 times to get through to the reception. The real dilemma began when I asked for some extra water at 9 pm. The receptionist told me that he'll send it right away. No one brought the water and I called back after half an hour. This time the receptionist told me that he'll tell the housekeeping to send some water. It's been 3 hours now and no one brought any water. No one bothered to confirm if water was delivered or not. I had to run to the nearest supermarket to get some water since my kid was super thirsty. I also asked for maintenence since the safe box in room wasn't closing but no one came to fix it. Completely pathetic service. Utterly disappointed with the service as an Accor member. I was thinking about extending my stay after 3 nights but I will be moving to westin as soon as the 3 nights are over.

Liked: Breakfast is nice with a wide variety and delicious, plus a free cappuccino. However, it was exactly the same for 10 days. Would be better if some variation was introduced. The staff are professional and friendly. The lobby is fancy. Valet parking is complimentary. The rooms are very clean. Disliked : Humidity in the room had to change several rooms. Staff is aware of the problem; they tried to cover it up by spraying air freshener! not professional : Mattresses in several rooms were lumpy. Carpet in the rooms is stained.

Thank you Mahima Mahima recommended us to the De capri restaurant. Though he was busy he kindly escorted us to the place. Thanks to mahima we had a wonderful lunch. De capri restaurant was amazing. Especially the wine

We ate at the Cigalon dinner buffet. It was amazing.. a lot of variety, very good quality, great service. Out table master was Vinod and he was amazing.

The shisha garden at la Cigale. Is nice hidden spot with good lebanese food. The flavors are authentic and the portion are descent. The service need some more attention. Ambiance is nice with authentic songs too.