Ledo Pizza - Alexandria

I struggle with rating Ledo?s. Their pizza is fantastic, their wings are great; which makes me want to give 5 stars. Reason for not: several visits over the years have caused some unpleasant (not bad) employee encounters. Just not as friendly as they could be. As well as being told the wrong pick up time. FYI 15 minutes to them is really 25 minutes. This has actually been the case at multiple Ledo?s. Don?t get me wrong, love their food!

This is my 3rd time visiting this secluded and quiet location. My first visit was carry out and I had no issues with placing order over phone or the food quality when I received it. My last two visits were in person dining and both times the waiter was exceptionally friendly professional attentive and nonetheless the food was hot fresh and tasty! The waiter checked on us and wanted us to be satisfied. This is what we ordered today and it was nothing special however, I felt the need to show pics because I appreciated how nice and fresh the food looked. Making you want to eat it. Because I?ve had a few consistent experiences that were great I plan to come specifically HERE for Ledo?s. Some people don?t care about quality or freshness but I do and I?ve found that here.

Their pizza was delicious and I even tried a couple of their wings. Both were delicious and served by very friendly staff. I will probably go back but will be better prepared since the experience was a little more expensive than I was thinking.

I've never had a bad experience with this Ledos until yesterday. I had a gluten free pizza and there was hair sticking out from under a piece of pepperoni. I wished that I had more time on my lunch break, because I would've returned it and gotten my money back. I had to throw the rest of the pizza in the trash. Very disappointed.

I have excellent experience with this branch. They have good customer service and testy pizza. I usually go and get pizza once in a week and their customer service is so outstanding. I shared my opinion to my friends and they usually go to this place and eat pizza. Their experience also the same with mine. So, I want to recommend this branch to anyone who wants to eat a testy pizza with outstanding customer service.