Mcdonald's - Alexandria

Hot fries, fast service. Order was right. Drive through

This is the McDonald's at the Bradley shopping center in Alexandria, VA. They tried to charge me for food that I ordered via free rewards points. When I finally got it through their head that I wasn't going to pay for food that I earned for free I got six of the most dry, most stale chicken nuggets I have ever gotten from McDonald's. They were edible, somewhat, so that's why they raid two stars instead of nothing.

Average McDonald's nothing special, they definitely need some window shades to protect the people from the Sun that sit at those booths I wish they'd bring me ketchup dispensers back at the condiment center instead of these little plastic packages which I'm sure are not environmentally as friendly. They have items they sell you on the kiosk menu that they don't even sell, example I ordered and paid for a cherry pie but they don't even have them, ever.

The nasty workers served me two raw, still mooing burgers. This place should be shut down, they obviously don?t know how to cook food thoroughly.

I came for an UberEats pick up for my two customers around 10:35pm to 10:50pm. Only one order was made and apparently the staff doesnt know where the second pick up is. A female manager (she was wearing blue head cover scarf and a face mask) in charge came to talk, but she was rather rude toward me. Aside from being rude, she turn her back on me multiple times and walks away when the problem is still left unsolved. They dont how to handle a basic problem with a simple solution of remaking the order and a proper communication with their guests.