Starbucks - Alexandria

Legit the best brown sugar oatmeal shaken espresso I've ever had. My eyes rolled back in my head and I just had to leave a review. Whoever was on drinks at 11:11am on Saturday April 16, 2022 deserves a bonus. ?????????

This Starbucks location offers the usual caffeine-fix alongside a pleasant atmosphere. My daughter and I each placed our orders separately in-store. My drink was quickly ready, but we waited quite a while for hers. Several drinks were placed on the counter, with some being claimed by customers who had pre-ordered. Unfortunately, the baristas never called out my daughter's name or acknowledged her. Finally, we had to inquire if her drink was ready, which it was. By the time we sorted everything out, I had already finished my drink and was enjoying it slowly.

The staff at this establishment appear to regularly invite their personal acquaintances to gather at the restaurant. These friends often linger in the store, causing disturbances and speaking loudly to the employees they are familiar with. This behavior is unprofessional and gives the impression that the restaurant is being used as a social space for their personal connections. This practice detracts from the overall quality of the dining experience and should be addressed.

I stopped by this morning to grab a latte and a bag of coffee beans. The person working behind the counter, named Debbie, was very rude and unhelpful. They did not have any decaf beans, which was disappointing. In the past, the staff have made decaf espresso for me when they were out of decaf beans, but Debbie refused to do so. When I asked for her name, she pointed to her name tag and asked if I could read. She then walked away and made us wait, eventually having someone else take over the counter. I have never experienced this level of rudeness at a Starbucks before.

The employees here are amazing. They are so friendly, will work very hard to make sure the customer is happy, and go out of their way to learn people's names. Starbucks is Starbucks, but the employees here are what make this location great. Keep up the great work!