El Pollo Loco - Alhambra

I ordered mac and cheese but received mashed potatoes and gravy instead. I also didn’t receive the coleslaw I had ordered, and the salsa was incorrect as well.

The meal and the pollo bowl were both absolutely delightful. The churros were also very tasty. Thank you, and keep up the excellent work!

I received my order without any chicken, the sauces were missing, and the coleslaw was also not included.

Chicken burnt and never did get chips and soda. Not sure if driver was aware. Not sure if its responsibility to check complete order.

We ordered a soup it was nasty we usually eat the tortilla soup from pollo loco the soup we got was really bad. Like if they open a can and put a little pice of chicken and corn. The avocado burritos were cold and only 1/8th of avocado. We love Pollo Loco but this one was definitely the worse we ever taste.