Baskin-robbins - Altoona

Drinks are made pretty consistently at this location. Rarely do I get a drink that tastes like river water, but it does happen from time to time. Don't order the food, it tasts like freezer burnt cardboard which is pretty consistent with other locations I've visited. For being an all day breakfast place their food is nasty except for the donuts. However that is an overall dunkin issue not location specific.

So I had a free drink from my app and I ordered a White Mocha hot chocolate on the app and went to pick it up on 11/15/21 around noon. The sweet girl at the window informed me they didn’t have what I ordered so I just said I would do a regular hot chocolate instead! I knew something wasn’t right when it took awhile and then another sweet girl came to the window to tell me their hot chocolate machine wasn’t working right and that the first girl was trying to make my hot chocolate by hand! I said she did not have to do that and I would be just as happy with a french vanilla iced coffee with cream and sugar and the first girl came back and handed me her handmade hot chocolate (which was fabulous and so delicious) and the second girl gave me an iced coffee which I offered to pay for so that didn’t mess up their inventory and they did not let me! These girls were the sweetest and deserve all the recognition in the world!! Thank you girls for making my day fabulous!