Subway - Altoona

I always choose this Subway over the one that's closer to my home, which says a lot. I don't mind driving an extra 10-15 minutes to get here instead of going to the one just down the road. The staff is incredibly friendly, and my food is consistently well-prepared and served. The location and drive-thru are also very pleasant and convenient.

I work in the area and visit this restaurant frequently. The staff is wonderful and the food is always delicious. I've never had a complaint. My daughter appreciates that they are willing to make a very specific sandwich to cater to her picky preferences. Thank you for creating such a friendly atmosphere where we can enjoy a tasty meal!

Don’t go through the drive thru if you want your orders to be correct. 3 out of 5 times you go there thru the drive thru, you’ll be missing some toppings on your order and you won’t find out until you get home :

Went through the drive thru at this location the evening (5/11 around 5:45pm and then again at 6pm) and ordered 3 subs on the touchscreen. I ordered 2 or the subs with toppings. When I got home both of the subs with topping were missing them. I drove back down to this location to hopefully have this corrected. All I got was a rude attitude from the guy at the window. I explained what happened and he just blew off the idea that maybe there was a glitch since I know for a fact I clicked on each topping and got the little check mark on the ones I chose. This normally wouldn’t have been worth a bad review but I don’t appreciate a bad attitude after I had to drive back to your location and then also have to go back home and do your employees job and make my sub the way I ordered it. It’s sad to see good customer service dying.

So I went to subway for one of their new Delicious looking sandwiches and ended up with a mashed up soggy pile of bread and steak then I unfortunately cannot send a picture in of or I would. While the young folks that were there were polite it's a shame that somebody and their teens or twenties can't even make a simple sandwich