Starbucks - American Canyon

I contacted them to get help with their sister location in American Canyon. First, they gave me the phone number of the District Manager who never returned my phone call. And then the manager of the location today laughed about me in the back room with his employees and came out with a phone number lying to me saying it was to a higher power than the DM and it was simply the customer service line I warned him I called before. This was after an employee in the front mocked me for having severely chapped lips. When I came home, I made sure to rip all the chapped skin off my lips and make them bleed since she was so unbelievably cruel. DO NOT GO HERE!

We went to this Starbucks for a private meeting and while we were there, we were subjected to the loudest, most immature behavior I've ever seen from Starbucks staff. I'm not sure what all the excitement was about, but my wife asked for a manager and everybody pointed at the person who was- by far- the loudest and most disruptive person in the room. Yelling, screaming and high-volume yelling at guests she was excited to see, telling everybody about her personal life, etc was just a small bit of what we experienced last night. I'm appalled at what the guests were subjected to, and what's worse is that the volume of conversation between staff soon returned to previous levels not long after my wife said something.We could not hear each other (sitting next to each other) or the people we were talking to on the phone in our meeting because of the sheer volume constantly coming from this ladies vocal chords. Holy cow, I'm not even kidding. This manager should be in a theater not equipped with sound amplification, or giving speeches to thousands, not running a Starbucks in AmCan.

ALL Starbuck stores have changed post COVID -19 and NOT for the better in MY opinion. That being said this is STILL one of my all time go to stores. The Baristas at this store have remained consistently GOOD!

Waked to this location the other day from our hotel. It was a pretty convenient location but just wish that there are more sidewalks in the American Canyon area. The Starbucks itself was well stocked and not very busy that morning. I'd recommend it for the area.

Would not recommend, it took 10 minutes for them to make my order I did from the app and when I got there there were no other drinks in the pick up area and it was slow. One of the workers was just on her phone where everyone can see her. Very unprofessional. When I asked if they had my drink they did have it waiting on their counter but just couldn’t put it in the pick up area for me for some reason.