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Contribuisci feedbackBrought the entire family for breakfast. Always great food and atmosphere, but this time was extra awesome. We had the best server! Her name was Robin and she made our entire time there extra special. She was so friendly, prompt and made us laugh.Loved her! Black Bear Diner, American Fork, please make sure she knows. ???????????? (Date of visit: Saturday, November 26, 2022at 11:00 am)
This location is just like any other black bear diner location I?ve ever been to. And that means it was phenomenal. It has such a comfortable atmosphere that is welcoming and to top it off, the food is amazing and so is the service. All the staff seemedgenuinely happy to be there. The portions are huge and the food is quality and it?s not an outrageous price. What?s not tolove?!
Absolutely wonderful diner!! I came here for breakfast on my way back to Milwaukee Wi, and had such a great experience. Food was awesome, staff was killer and service was top notch!! Highly recommend!!
Service was kind of slow, I am understanding though because I know a lot of places are short staffed. What is frustrating is that the whole time I don?t even know who are actual server was. I think it was an older lady, but she came around after anothergirl already took our order because no one was helping us. We got the volcano, which used to be a lot better. It used to bethree huge pancakes, Now it is two medium sized and one small one. All for a higher price. It was very disappointing as blackbear used to have my favorite pancakes, now it is hardly worth the cost. The waitress never came to help us, the manager had tocome and get us a hot chocolate refill and our bill because our waitress never checked up on us.
We?ve been to Black Bear in the past but this location was new to us. I?m giving it 3 stars for the following- ?? We were seated quickly but the service was really slow. We waited for our food for 40 min. Server was sweet but inconsistent atfilling drinks etc. ?? The Hot Chocolate was super thick and not mixed well no I wasn?t able to finish it?so request itaccording to your specifications. ?? They were out of chocolate milk, only served Pepsi products, and no V8 juice. Not aproblem if you?re a water drinker. ?? The biscuits which I usually love were quite dry. Our party ordered biscuits Gravywhich had a poor gravy to biscuit ratio so I recommend ordering a side of gravy. ?? We ordered a cinnamon roll and got aFrench toast entree. Evidently they don?t have cinnamon rolls. ?? Ordered egg over medium and it came with an abundance ofrunny whites inside. ??Food was mediocre nothing special. I wouldn?t rule out Black Bear completely?this particular locationappears to need more training, attention to detail, and as a consumer important to be clear with your description expectation.