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Contribuisci feedbackThe hotel was beautiful, well kept and amazing view on 6th floor. This is a secure hotel which makes it nice from not having outsiders inside. Checkin was a solid 5 star along with breakfast at the Maydan with impeccable service from waitress to chef. In regard to 12 Tribes El Rincón, it took over an hour to get meal along with pizza for our daughter and sides were cold. Because the hotel manager was so great, I didn't feel it was fair to lower the rating but had to note that I would not come to that restaurant as there are too many amazing restaurants for dinner within walking distance. The cleaning service was solid and very hospitable. The spa is a luxury experience and I would recommend at least once with amazing staff. Anyone giving below 3 star even with issues are not looking at the overall amenities, location and condition of hotel. Thank you for an amazing manager for giving 5 star treatment.
We came here for lunch and the beach as part of a tour. It was a bit of a steep hike down to this location and it's very tight squeezed and packed. It was u believably hot with no air flow. The restaurant was not very good. Bad service. The food was mediocre at best and higher prices than most places in the US. I'd advise not coming here. They only had one bathroom stall for the whole place. The place is crawling with beggars and people trying to sell you stuff. The drinks were decent, but I ended up getting sick from something.
Had breakfast at Mandan one of the restaurants at Casa Dorado it was wonderful and the staff are very polite and professional highly recommend
Came here on a cruise say excursion. The resort is beautiful and food and drink are fantastic. Bonita. I would come back as a vacation stay here. Well done.
Stayed here for a bachelorette trip. When we got to the resort, we were stunned by the view. Ocean view as you enter! Checking in was easy breezy, no problems there. Originally I had the room shared with 3 other people, but they cancelled, so I had the room all to myself. I booked a junior suite with a king bed. Honestly, I had no expectations on the room. I stayed in numerous suites before and they all have been on the smaller size. I was surprised when I went to the room. So spacious! The decor was minimal but modern. I can't complain on the balcony view. I stayed for 3 days while the rest of the group stayed for 5, so I didn't get to check out all the amenities. We had dinner at one of the restaurants called 12 tribes. I'll have a separate review for that. We hung out at the pool. Water was warm, so if you're not a fan of swimming in cold water, you would like swimming at their pools. Pool hours are from 8a-10p. Apparently there's a couple of rules that we were not aware of regarding the pool area. Any chairs with towels are taken or reserved. Mind you the towels were neatly folded on top of the chairs, so it didn't looked like they were taken. There were pools designated for families. There were no signs of any of these rules. You'll see the pool hours and towel service hours on the key card holder. Most people are not going to thoroughly read that or even look at it. There was no gift shop. You would have to venture outside of the hotel to shop for souvenirs. Shopping mall and the marina are close by. There's also a Walmart and Costco nearby as well. We opted to not do all-inclusive because we thought we were going to spend most of our time outside the hotel. After I left, the rest of the group spent more time at the hotel than expected. Expected the unexpected folks! Make sure to get all-inclusive because this place is expensive. When you add everything up, you'll end up spending more even when you're with a group.