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Contribuisci feedbackFrom the moment we placed our order, the waitress was incredibly helpful, providing excellent descriptions of the dishes that she enjoyed and recommending the most popular items. The manager even went out of their way to ensure my date received garlic bread, considering their allergy to poppy seeds. The steak was cooked to perfection, and the chicken was also delightful. We had a fantastic experience and will definitely be returning!
My wife and I have only been to FATZ a few times, and this was the first time we have been to this one in particular, but our experience was very good. Our waitress was friendly and attentive to our nieces and us, the food was great, the facility was clean, and the menu selection was good. The waitress even ran out to the parking lot to give my wife her cell phone! We will definitely be back.
The service was very friendly but slow. It took an unreasonable amount of time to receive our meals after ordering considering there were few customers at the time we visited. The food was good and I'd consider returning.
The greeter at the door never said hello, or welcome, or anything friendly, it was only how many? . He never smiled. This should have been our first clue to turn around. However, our waitress was super friendly and did a great job. My soup was lukewarm at best and the rest of our food was average, the cheese grits were lumpy. The bathroom was nasty- sticky floor, holes in the ceiling tiles and it smelled like raw sewage. When I was coming back from the restroom that 's when I noticed the overall dirtiness of the restaurant. There was missing carpet, the file floor was originally red(you could see it in the corners) but it was so nasty that it was black. Will not go back there. I really think the waitress and the manager were doing the best they could but this place needs to be closed and cleaned.
They have changed the way they make their famous rolls, which was the main reason I came. The rolls are not fried anymore and now they are terrible dough like taste. Need to change back to regular recipe. Waitress was great but, I had to send my food back because it was cold. I wasn't offered a small discount of food!
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