Capriotti's Sandwich Shop - Annapolis

Ordered a classic Italian with light mayo and oil and vinegar. The mayo was so thick it fell out on the paper, tomatoes were not ripe, the lettuce was big chunks of the white center and the onions were huge chunks. Just a terrible sandwich, no care about the product or customer.

Sorry, but that experience was not good at all. The sandwich was WAY salty and just not edible. Poor prep for sure.The young lady behind the counter apparently has an aversion to eye contact. I asked her at one point, “sorry, are you speaking to me?” and she STILL would not look up from the floor. Just no leadership there.They only get a second star because I know they have hope of doing better next time. For now, it’s a duce.

Hands down the best meatball sandwich I've ever had!!! I don't understand the 4 or less star reviews on this place. It's authentic true Italian sandwiches that haven't been watered down by American standards. You can tell the passion and love they put into their food. Their marinara sauce is absolutely magical. A very close second in sandwiches is their chicken parmesan sandwich. I cannot wait to try the rest of their menu.

The food was excellent, especially for a chain restaurant. I got the Capastrami and it checked a lot of boxes for me lots of pastrami, good coleslaw and Russian dressing. Check check check. The fries were great as well.I was somewhat peeved that my meal came out in a to go bag. Environmental concerns aside, it hid the fact that there were zero napkins and ketchup. Even that would’ve been fine except there was neither ketchup nor napkins to be found. I had to ask. Then there were the employees who were obviously dead inside but that’s to be expected from a glorified fast food joint.I thought I was being nit picky and then I watched an employee cough without properly covering her mouth. We’re talking maskless, full mouth open cough. On the bright side she pointed it away from people and towards the chips.I’d recommend it for the food if you’re around and starving. Just set your expectations accordingly.

The worse sandwich I've had in a long time. it was so soggy it would barely hold together. the person who waited on me was texting all the while. will not be visiting capriottis again, not worth the $16+ I spent.