Waffle House - Antioch

At one point, another customer had to ask to borrow my syrup because they hadn’t received any with their meal. I’ve been to various Waffle House locations across different states, and aside from one terrible experience in Atlanta, I've usually encountered friendly service. Unfortunately, this location (#2267) did not live up to that standard. I ended up waiting 10 minutes just to pay my bill. It would really help if the staff could show a bit more enthusiasm, regardless of how their shifts are going. Every restaurant has its off days, but it’s important to not let that affect customer service. I noticed several tables around me with customers who also seemed to feel ignored. Overall, I left feeling unimpressed and unlikely to return anytime soon.

As a newcomer to Tennessee, I must say that the staff here is incredibly welcoming! My visit was both enjoyable and friendly. The food was delicious and the portions were excellent! Nelly, Steve, Glenn, and Brooke provided outstanding customer service and engaged us in great conversations. I can't wait to return soon!

I visited this location for the first time. I typically go to the Waffle House on Bell Rd, but this Waffle House felt much fresher. I placed a takeout order around 1 o'clock and was very pleased with the freshness and flavor of the food.

This Waffle House has steadily declined the quality in recent years. The chefs can no longer handle the volume, and you can wait near an hour unless it is completely empty. Cleanliness suffers accordingly.

If I could ever get service here I would. 6:50 a.m I walk in to have 2 workers tell me the kitchen is closed. I?m then told I have to wait for next shift. Less than 2wks ago I pull in only to be told by the same guy, who?s outside smoking a cigarette, that they?re closed indefinitely. Not sure what?s going on at this Waffle House, but I won?t be pressing my luck a third time when I get hungry again. Both of these experiences ain?t right, and I?d love to know if the worker is just lazy and wants to get paid to not do anything?