TGI FRIDAYS - South Arlington

Faster and friendly service. the restaurant was very clean.

That was cold. the table was dirty. server was lousy.

We went to the restaurant on Mother's Day this year and we were extremely disappointed. Despite having a reservation, we were not seated for over 25 minutes and our food took almost an hour to arrive. Although our server was friendly, they were not attentive and seemed unorganized. The manager was unable to assist the servers and did not address our concerns about our experience effectively. They should not be in restaurant management or any customer service role. As a long-time customer of this restaurant for over 23 years, it is clear that the current operations are not up to par and the restaurant should consider shutting down.

It was terrible. about 25% on Mother's Day Sunday. they claimed not have a reservation of open table, but they are so disorganized I suspect that the disorder is at the end of tgifriday. the service was ridiculously slow for our party of 9 in a mostly empty restaurant. our server decided to lean on our table after he had taken over our commands (he later gave to the manager that he had fallen back and decided to just let our table go.) it took approx. 45 minutes to get our order out. at least the first part. several things were forgotten. the personal appears uninterested and unenchanted. I owe you to the manager. she was terrible and there is no possibility that a person under her leadership is motivated or competent from far away. After complaining about the bad quality of the service, she tried to tackle our needs in halfheartedly. they asked my man how his pasta his truthful answer was cold. no sweat she said that I actually only wanted to know how the taste was and then went away without ever addressing his cold food. most of our tables were cold or greasy or both. all they can eat was pathetic. more to ask for 4 hearty garnels, which for ever took to 1, they receive every 's attention to question and 2. to prepare. the bill was wrong to correct forever. had to fight to get any type of discount. it should have been really free and I'm not one who tries to get free of charge. it was so terrible, and I hope that the companies will see and act this review. too many reviews like this. there is a reason that this restaurant was practically empty on the afternoon of the mother. they simply don't know how or take care of customer service. if they are so terrible at the front end of the business, it is scary to think how they manage the rear end (food handling, storage, food preparation.)

Both my sister and I got sick from the food. Will never go there again